One click replacement 🚀


Experience seamless replacement with our One-Click Replacement Policy. We understand the value of your purchase, and we're committed to ensuring your satisfaction every step of the way.

Step 1 - Hassle-Free Unboxing: Upon receiving your order, record a quick video or snap a photo during the unboxing process. This helps us understand the condition of the contents as they were delivered.

Step 2 - Quick Communication: In case you discover any damage, defects, or issues with the contents, simply email us at Attach the recorded video or instant photo to your email. We're here to assist you promptly.

Step 3 - Swift Resolution: Our dedicated team will review your claim within 24 hours. Once the assessment is complete, we'll generate a unique coupon code exclusively for you. This coupon code will be sent to your email address.

Step 4 - Zero Hassle Replacement: When reordering, apply the coupon code provided to you. This ensures that your replacement will be processed at no cost or zero rupees. We're here to make sure your experience is smooth and worry-free.

Note: Your Satisfaction Guaranteed Please remember that following these steps is crucial for us to process your refund or replacement. Our commitment to your satisfaction drives every decision we make. Rest assured, we're dedicated to delivering excellence in every aspect of our service.

Thank you for choosing Alive Water™. We're honored to be a part of your journey toward better health and wellness. If you have any questions or need assistance, feel free to reach out to our responsive customer support team.