FAQs

  1. What is the "Alive Water" Water Filter? The "Alive Water" Water Filter is a gravity water filter crafted with premium-quality stainless steel housing. It utilizes cutting-edge Purification Elements in combination with Alkaline Clay to transform regular water into pure and revitalizing "Alive Water."

  2. How does the water filter work? The water filter's unique design allows water to pass through the curved walls of the filter, where it interacts with BioSoil Alkaline Clay, enriching the water with essential minerals. The advanced Black Purification Elements remove impurities, contaminants, and harmful substances, ensuring unmatched purity.

  3. What are the dimensions and capacity of the water filter? The "Alive Water" Water Filter stands at approximately 20 inches in height and 10 inches in diameter, making it a compact and space-saving addition to your countertop. It has a storage capacity of purifying up to 5 Gal of water, providing a continuous supply of revitalizing "Alive Water."

  4. Is the water filter easy to assemble and use? Absolutely! Assembling the "Alive Water" Water Filter is straightforward and requires no technical expertise. We provide step-by-step video demonstrations for easy setup and usage. The user-friendly design ensures hassle-free operation.

  5. How often do I need to replace the filtration elements? The longevity of the filtration elements depends on water quality and usage. Generally, the Black Purification Elements and BioSoil Alkaline Clay can last for several months before requiring replacement. Regular maintenance ensures optimal performance.

  6. Is the water filter environmentally friendly? Yes, we are committed to sustainability. By using the "Alive Water" Water Filter, you actively reduce single-use plastic bottle waste, contributing to a greener and healthier planet.

  7. Does the water filter come with a warranty? Yes, your satisfaction is our priority. We offer a Lifetime Warranty on the filter housing, standard spigot, washers, hole plugs, knob, and wing-nuts. No registration is needed; simply keep your order number for easy warranty claims.

  8. Where can I purchase the "Alive Water" Water Filter? You can purchase the "Alive Water" Water Filter on our official website at thealivewater.com Place your order and start your journey to pure and revitalizing hydration.

  1. Is the "Alive Water" Water Filter compatible with all water sources?Yes, the "Alive Water" Water Filter is designed to work with various water sources, including tap water, well water, and other freshwater sources. It effectively filters and purifies different types of water to deliver the benefits of "Alive Water."
  1. Does the water filter remove fluoride from the water? Yes, the "Alive Water" Water Filter comes with an optional PF-2 Fluoride Filter that effectively removes fluoride and other heavy metals from the water, providing you with fluoride-free and pure hydration.
  1. Can I use the "Alive Water" Water Filter during travel or outdoor activities? Absolutely! The gravity-based design of the water filter allows for portable use. Whether you're camping, hiking, or traveling, you can bring the "Alive Water" Water Filter along to ensure access to revitalizing water wherever you go.
  1. How often should I clean the water filter?
  • Cleaning the "Alive Water" Water Filter is simple and should be done regularly to maintain optimal performance. We recommend cleaning the filter housing, spigot, and other components every two weeks or as needed.
  1. Is the water filter easy to disassemble for cleaning and maintenance?
  • Yes, the "Alive Water" Water Filter is designed for easy disassembly and reassembly. The straightforward design ensures that cleaning and maintenance are hassle-free.
  1. Is the "Alive Water" Water Filter suitable for large households?
  • Yes, the water filter's storage capacity is  5 gal. of water makes it suitable for both small and large households. It provides a continuous supply of pure and revitalizing "Alive Water" for your family's hydration needs.
  1. Can I use the water filter to purify water for cooking and preparing beverages?
  • Absolutely! The "Alive Water" Water Filter not only provides drinking water but also enhances the quality of water used for cooking, making beverages, and preparing meals.
  1. Is the "Alive Water" Water Filter suitable for well water with high mineral content?
    Yes, the "Alive Water" Water Filter is designed to handle various water sources, including well water with high mineral content. The combination of BioSoil Alkaline Clay and Black Purification Elements effectively filters and balances the mineral composition, providing you with pure and revitalizing "Alive Water" even from well sources.
  1. Can the "Alive Water" Water Filter be stored in the refrigerator?
  • Yes, you can store the filtered "Alive Water" in the refrigerator for a refreshing and cool hydration experience.
  1. What sets the "Alive Water" Water Filter apart from other water filters in the market?
  • The "Alive Water" Water Filter stands out with its unique combination of BioSoil Alkaline Clay and Black Purification Elements, delivering unparalleled purity and revitalizing benefits. Its eco-conscious design and compact size add to its appeal.

20. How can I contact customer support for further assistance? For any inquiries or support, our dedicated customer support team is ready to assist you. Reach us via email at thealivewater.com@gmail.com . We are available Monday to Friday, 9:00 AM to 5:00 PM.

Elevate Your Hydration - Embrace the "Alive Water" Water Filter Today!